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Ro Review: Data-Driven, Price-Confused (2026)
Ro has metabolic testing and a care team model. They also have the most confusing pricing in telehealth. Our 5-week review.
What We Like
- ✓ Metabolic testing (Body Program) is a genuine differentiator — real lab data informing treatment
- ✓ Insurance navigation assistance for brand-name coverage
- ✓ Competitive entry pricing at $145/month
- ✓ Care team model means someone's usually available
- ✓ Straightforward cancellation
What Could Be Better
- ✗ Pricing confusion — $145 advertised but most patients pay $300+
- ✗ Response times wildly inconsistent (4 hours one day, 48 the next)
- ✗ Body Program coaching feels generic for $145/month extra
- ✗ Care team means different people give different advice
- ✗ No community or peer support
Ro is the "good on paper" GLP-1 provider. Metabolic testing! Care team! Insurance help! But when you actually use it, the experience is a mixed bag of genuinely useful features and frustrating inconsistencies.
The Pricing Puzzle
Ro advertises "$145/month" prominently. Here's what you actually pay:
- Semaglutide (med only): $145-299/month depending on dose
- Tirzepatide (med only): $299-499/month depending on dose
- Body Program add-on: +$145/month (includes metabolic testing + coaching)
A Body Program patient on mid-range semaglutide: $350-400/month. That's more than double the advertised price. The $145 number applies only to the lowest semaglutide dose without the Body Program. Most people don't stay there.
This isn't outright deceptive, but it's not transparent either. Remedy Meds charges $199-299/month all-in and actually means it.
The Body Program: Worth It?
The metabolic testing is genuinely cool. Finger-prick blood test + urine sample, mailed back, results in ~10 days. You get fasting insulin, HbA1c, thyroid function, lipid panel — and your care team actually uses this data to contextualize your treatment.
The coaching, though? Generic. "Drink water, eat protein, walk more." If you've done any research on weight loss, nothing new. For $145/month on top of medication, the coaching should be more personalized.
Our take: The testing is worth doing once. The ongoing coaching subscription? Questionable value. You could get the same labs through your PCP and save $145/month.
Our Experience
Medication arrived in 5 days. Good packaging with insulated liners, cold packs, clear instructions, and sharps container. Step-by-step injection card with visuals — helpful for nervous first-timers.
Provider response times were all over the map. First message about nausea (Tuesday afternoon): response Thursday morning. 48 hours. Second message about injection scheduling: 8 hours. No pattern.
The care team model cuts both ways. Multiple providers means someone's usually around. But different team members gave slightly different advice on managing nausea. Not contradictory or dangerous, just inconsistent in tone and detail.
Cancellation was refreshingly easy. Through the app, straightforward, done. Credit where it's due.
Who Ro Is Best For
Good fit: You want metabolic testing data, you have insurance that might cover brand-name GLP-1s (Ro helps navigate that), or you like the care team approach.
Skip it if: You want clear pricing, consistent response times, or just need medication without add-on complexity.
For most people: Remedy Meds offers better pricing transparency and more consistent provider interactions. If you want Ro's metabolic testing, get it done once and then switch to a simpler platform.
Frequently Asked Questions
Is Ro's Body Program worth the extra cost?
Does Ro accept insurance?
Can I use Ro without the Body Program?
Looking for something better?
Remedy Meds is our top pick for GLP-1 treatment. Transparent pricing, fast delivery, real providers.
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